What We Collect and Why We Use It
When you create an account with us, we collect the information you provide directly: your name, email address, mailing address, date of birth, and the payment method you select — whether that's PayPal, Venmo, or a Play+ prepaid card. We use this information to verify your
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identity, process withdrawals, and keep your account secure. When you fund your account through PayPal or Venmo, we receive a transaction confirmation from the payment processor, not your full financial credentials. Play+ card activity is handled through the card network and we store only what's needed
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to match your transaction to your account. We also collect device and session data automatically — your IP address, browser type, and pages visited — to detect unusual login behavior and protect against unauthorized access. If you contact our support team by live chat or email,
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we retain that conversation to resolve follow-up questions. Data we hold is stored on servers with encryption at rest and in transit. We do not sell your personal information to third-party advertisers. Some data sharing with licensed payment processors and fraud-prevention vendors is necessary for the
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platform to function; those partners are contractually required to protect your data under terms consistent with this policy. Your data is retained for as long as your account remains active and for the period required by applicable state law after closure.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.